"From our first meeting I was very impressed by the professionalism of North Shore Business Travel and I continue to be impressed by the extremely high level of service they provide.
Karla and the team at NSBT provide excellent service at entry level. The knowledge that they are available 24/7 is very comforting for me as I often travel alone."
Robbie Pickford -Director of International - Rangitoto College - May 2010
"The travel industry is fiercely competitive - especially in the new age of online bookings and internet offers. Customers like ourselves are fickle and can easily be seduced by short term gains into changing our travel suppliers. However, consistant good service and individual relationships in a corporate environment are long term factors that we value above all and I am pleased to be able to endorse North Shore Business Travel."
Terry Holding - Senior Deputy Principal, Takapuna Grammar School - May 2010
"Dateline Imports Ltd have been working with North Shore Business Travel since May 1994.
Needless to say, we have over the years developed a strong rapport with the consultants and appreciate being able to call on their expertise and experience when planning our various domestic and international business trips.
Our long standing support of the agency is in itself an endorsement of the service and professionalism that are delivered."
Marie Bennett - Director of Dateline Imports Ltd. May 2010
"It is a very opportune time for me to say some good words about North Shore Business Travel. I am taking off to Europe tomorrow with the whole family and Leith has just left our house after dropping off our tickets,itineraries etc which is just part of the very personal service that we've enjoyed for more than twenty years.
One of the stand-out factors of the service provided by Leith and her team is the exclusive association she has with some outstanding overseas partners. The Virtuoso organisation has an amazing array of accommodation and tour options and give extremely good service and excellent value for money.
In my book, North Shore Business Travel is a best in class operation and I recommend them without hesitation."
Roger MacDonnell -Chairman and CEO Colenso BBDO (retired), Director The Image Centre, Director Hourigan International, Director MacDonnell & Associates - May 2010
"I can not recommend the team at NSBT highly enough. They are all experts in their field and are willing to share that expertise with us which can create financial savings and also ease of travel. They are quick to recommend the best airline, accommodation, car rental deals. Both for our corporate clients and our staff - NSBT come through everytime with the highest quality service."
Michele Gray - Executive Assiatant to Chief Executive Officer, Oceania Group - May 2010
"At the recommendation of a frequent traveller, we took the opportunity to call upon the services of North Shore Business Travel. We have since established a fantastic relationship with NSBT who are now our preferred Travel Agency and have been for many years now.
I would like to convey my appreciation to Leith and her fabulous team for many years of excellent service. The expertise and professionalism NSBT offerare essential in providing satisfied travellers within our company and we thank you for making our lives so much easier."
Trudy Morrison - Executive Assistant from Charles Parsons - May 2010
"Gencom has been a customer of North Shore Business Travel since Leith Sisson opened for business and as the travel coordinator for Gencom for the last 17 years I have worked only with NSBT.
Over the years Gencom has established excellent relationships with the staff at NSBT, many of whom have been with NSBT for the entire duration of our relationship.
The staff at NSBT are highly experienced, extremely obliging and offer a personalized touch. They will go the extra mile to support their customers."
Nicola Brierton - Adminstration/Marketing Manager - Gencom Technology - May 2010
"As the travel coorindator for Gentrack Ltd, North Shore Business Travel continually make my job easier and meet all expectations as a corporate travel company. They never let our staff or me down and I know I can fully rely on them to get our staff where they need to be with the lest amount of hassle and delay.
I would have no hesitation in recommending North Shore Business Travel to any company looking for a professional, highly efficient and friendly travel company for all their travel requirements"
Judy Williams - Exceutive Assistant - Gentrack Limited - May 2010
"I've often said that true customer service is measured by how companies respond when things are going wrong, rather than when they are running smoothly.
delays were caused by an 'act of god' (ash cloud in Europe) and no-one was to blame and the impact on travellers were unprecedented. After waiting for up to an hour on 4 or 5 occassions to an overloaded call centre with no joy, I called you at some ghastly hour on a sunday morning and you simply sorted the matter completely.
Thank you Ross and I've been reminding friends that whilst booking online might seem smart at times, that having the guiding hand of a well connected, attentive travel agent is what you need when things go wrong. Thank you!"
Roseanne Meo - Chairman of Briscoes, Chairman AMP New Zealand, Deputy Chair of Baycorp Advantage, Director of Ports Of Auckland - May 2010
"The comprehensive service that you and the NSBT team provide is invaluable and enables me to travel with confidence, knowing that someone is available 24/7 should I need help.
I view the service I receive from NSBT as leading edge and unparalled. You make my travel simple, allowing me time to focus on other things for which I am extremely grateful."
Jacqui Pratt - Senior Director - Supply Chain Management, McDonald's Asia, Pacific, Middle East, Africa - June 2010